No matter where you are, we’re available when you need us. Eastern Bank’s Telephone Banking makes it easy for you to bank when and where you want.

Account Information Line
With Eastern’s automated Account Information Line, you have access to a host of banking information and features 24 hours a day, 7 days a week. Simply call 1-800-EASTERN (1-800-327-8376). Below are some of the features available through our automated Account Information Line.

• Obtain account balance and interest paid information.
• Review last 10 deposits (within 90 day period) .
• Review last 10 checks cleared (within 90 day period).
• Search for a particular check (within 90 day period).
• Transfer funds between Eastern accounts.
• Review loan information such as payout amount, interest paid year-to-date, and next payment date and amount.
• Make loan payments from an Eastern Bank account.
• Report a lost or stolen ATM or debit card.
• Find branch locations and hours of operation.

Customer Service Center
In addition to our automated Account Information Line, Eastern has a Customer Service Center staffed by experienced customer service professionals. Our Customer Service Center has been designed to help you with your more complex banking needs, such as:

• Opening an account.
• Stopping payment on a check.
• Applying for a loan or mortgage.
• Applying for an ATM or debit card.

You can reach Eastern Bank’s Customer Service Center by calling 1-800-EASTERN (1-800-327-8376) during the following hours: