No matter where you are, we’re available when you need us. Eastern Bank’s Telephone Banking makes it easy for you to bank when and where you want.

Account Information Line
With Eastern’s automated Account Information Line, you have access to a host of banking information and features 24 hours a day, 7 days a week. Simply call 1-800-EASTERN (1-800-327-8376). Below are some of the features available through our automated Account Information Line.

• Obtain account balance and interest paid information.
• Review last 10 deposits (within 90 day period) .
• Review last 10 checks cleared (within 90 day period).
• Search for a particular check (within 90 day period).
• Transfer funds between Eastern accounts.
• Review loan information such as payout amount, interest paid year-to-date, and next payment date and amount.
• Make loan payments from an Eastern Bank account.
• Report a lost or stolen ATM or debit card.
• Find branch locations and hours of operation.

Business Banking Service Team
In addition to our automated Account Information Line, Eastern has a local Business Banking Service Team that is comprised of experienced customer service professionals that specialize in servicing the needs of our business clients.

• Technical support for Eastern TreasuryConnect^® and Eastern HomeConnect^®
• Advanced lending support, including questions on your loan account, loan advances, transfers, and line increases.
• Advanced service on deposit accounts, including account research, maintenance, and advice on Eastern Bank products that best suit your business needs.
• Advanced sales information on any of Eastern Bank’s products and services, including referrals to the appropriate Eastern Bank sales professional.

The Business Banking Service Team can be reached at 1-800-333-8000, Monday – Friday, 8:00 a.m. to 6:00 p.m.