Your use of the easternbank.com web site, including vendor sites necessary to provide products and services relating to your loan or deposit account (the “Site”), constitutes your agreement to all of the following terms. If you do not agree with our Terms of Use, your sole remedy is to discontinue your use of the Site.

No Unlawful or Prohibited Use
You agree not to use the Site or any information contained on the Site for any purpose that is unlawful or prohibited by these Terms of Use, and not to access the Site or use materials or services available on the Site from territories where such access or use is illegal.

Links to Third Party Sites
The Site may contain links to other web sites operated by non-affiliated third parties. Eastern Bank provides links to other sites as a convenience. The linked sites are not under the control of Eastern Bank or its affiliates or subsidiaries, and Eastern Bank is not responsible for the products and services, privacy policy, security or content available on the third party sites. Eastern Bank explicitly disclaims all liability for damages of any kind arising out of the use of such linked sites.

Tools, Calculators and Other Resources
The Site may contain tools, calculators and other resources, such as educational information on financial subjects. Eastern Bank provides these resources as a complimentary service, for educational purposes only. Eastern Bank is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of the use of such tools, calculators and other resources.

Contacting the Bank by Electronic Mail (email)
Because normal Internet email transmissions may not be secure, we request that you do not send us or request sensitive information such as account numbers, passwords and payment information via any public email system. For time-sensitive information, please contact the Bank at 1-800-EASTERN (1-800-327-8376).

The Bank generally will acknowledge emails within one (1) business day, however, we will not take actions based on your email request until we actually receive your email message and have a reasonable time period to act.

Eastern Bank will NEVER ask you for any private information (such as account numbers, passwords, PINs, social security numbers, etc.) for any of our products through an unsolicited email.  If you receive any such request, DO NOT respond to it.  Please notify us immediately at 1-800-EASTERN (1-800-327-8376).

Copyrights and Trademarks
The contents of the Site are the property of Eastern Bank or its affiliates or subsidiaries unless otherwise indicated, and protected by copyright and trademark laws. The content of the Site may not be downloaded, distributed, published, or transferred without the prior written consent of Eastern Bank.

Disclaimer
Use of the Site and its contents are at your sole risk. Eastern Bank assumes no responsibility for consequences from the use of the information contained in the Site, or in any respect for the accuracy, adequacy or completeness of such information. Eastern Bank is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference or reliance on such information.

The information and materials contained in the Site, including text, graphics, links, tools, calculators and other resources are provided "as is" and "as available", without warranty of any kind, either express or implied, including without limitation, the implied warranties of non-infringement, merchantability and fitness for a particular purpose.  In no event will Eastern Bank or its affiliates or subsidiaries be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with your use of or inability to use the Site or any linked site, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Eastern Bank is advised of the possibility of such damages, losses or expenses.

Modifications
Eastern Bank reserves the right to change the Terms of Use and modify the contents of the Site without notice.

Governing Law
Use of the Site is governed by applicable federal laws of the United States of America and the laws of the Commonwealth of Massachusetts.  The courts sitting in the Commonwealth of Massachusetts shall have exclusive jurisdiction over all disputes arising out of or relating to the contents or use of the Site.