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Customer Service

Career Choices 

As the largest independent mutual bank in New England, we offer careers that support a wide range of customer segments that help us carry out our mission and deliver the solutions our customers and communities need. It's why we’ve been named one of the Top Places to Work in Massachusetts by The Boston Globe for eight consecutive years (2008 – 2015).

Consumer & Small Business Banking
As New England’s largest independent mutual bank, with more than 90 branch locations, we’d like to talk to you about opportunities and how your skills and background can best serve our consumer and small-business customers.

Commercial & Institutional Banking
Employees within our commercial and institutional banking area bring unique expertise and experience to help middle-market companies, government entities and other institutions succeed with our specialized deposit, cash management and borrowing solutions.

Dedicated to meeting the needs of financially successful individuals, executives, small-business owners and not-for-profit organizations, our investment advisors and support staff are recognized for their deep expertise and unparalleled client service.

Through our subsidiary, Eastern Insurance, one of the largest independent insurance agencies in New England, we offer a wealth of solutions to protect individuals, families, and businesses. Our talented and dedicated staff includes more than 200 licensed professionals.

Support Services
Whether your skills lie in operation, technology, marketing, human resources, legal, finance, risk or compliance, our dedicated employees in these support areas routinely interact with all business lines and departments throughout Eastern Bank. Employees in these areas play a vital role in supporting our internal and external clients.

    Equal Opportunity Employer