Appointment Service Request

All of our lobbies are open and if you prefer, accessible through Appointment Service. We ask that you use other channels before scheduling an in-person appointment.
 
You can reach us 24/7 through our Eastern Mobile & Online Banking^®, ATMs, and Eastern Business Banking^® or Eastern Treasury^®, and a majority of requests and transactions can be serviced through our drive-up windows. Always check our website for drive-up window hours before coming to see us. 

If you would like a member of our team to call you or to schedule an appointment through Appointment Service, please contact your local branch at the phone number on our website.

Alternatively, to schedule Appointment Service, please fill out this form.

This is a fluid situation that we will continue to monitor and will make further adjustments if  needed. 

For everyone’s safety, the following protocols are in place at our branches:

• Our teams are wearing masks and we request that all customers follow CDC guidelines and wear a mask in indoor public places and areas of substantial or high transmission when transacting at Eastern Bank. We are happy to provide you with a mask should you need one when entering a branch.
• Hand sanitizer is available at our entrances and throughout the branches.
• Social distancing and remaining six feet apart from other people.

Required fields are marked with an asterisk (*).
The information provided is intended for informational use only and is subject to change.