As part of the assistance available to existing Eastern Bank customers, we are offering additional support, reviewed upon request, on loans like mortgages, home equity or small business loans, as well as fee waivers for both Eastern Bank personal and small business deposit accounts. Please fill out this form so we can start to review your request.
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We are here to help you with access to these emergency funds.
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All of our lobbies are open and if you prefer, accessible through Appointment Service. We ask that you use other channels before scheduling an in-person appointment.
You can reach us 24/7 through our Eastern Mobile & Online Banking®, ATMs, and Eastern Business Banking® or Eastern Treasury®, and a majority of requests and transactions can be serviced through our drive-up windows. Always check our website for drive-up window hours before coming to see us.
If you would like a member of our team to call you or to schedule an appointment through Appointment Service, please contact your local branch at the phone number on our website.
Alternatively, to schedule Appointment Service, please fill out this form.
This is a fluid situation that we will continue to monitor and will make further adjustments if needed.
For everyone’s safety, the following protocols are in place at our branches:
Required fields are marked with an asterisk (*).
The information provided is intended for informational use only and is subject to change.