Business Telephone Banking

Access your account information or get personal assistance from wherever your business takes you – from any touch-tone phone with our Telephone Banking.

24 Hour Service

With a simple phone call to 1-800-EASTERN (327-8376), you can access our Account Information Line where you can:

  • Obtain account balance and interest paid information.
  • Review last 10 deposits and checks cleared (within 90-day period).
  • Search for a particular check (within 90 day period).
  • Transfer funds between linked Eastern Bank accounts.
  • Review loan information, such as payout amount, interest paid year-to-date, and next payment date and amount.
  • Make loan payments from an Eastern Bank account.
  • Report a lost or stolen ATM or debit card.
  • Find Eastern Bank branch locations and hours of operation.

If you need personal assistance, Eastern Bank has a local, experienced Business Services Team that’s there to help you.  They can:

  • Provide technical support for Eastern TreasuryConnect® and Eastern HomeConnect®.
  • Assist you with your borrowing needs, including answering questions on your loan account, loan advances, transfers, and line increases.
  • Assist you with your deposit accounts, including account research, maintenance, and advice on Eastern Bank products that best suit your business needs.
  • Help you determine the products and services that meet your needs and connect you to the appropriate Eastern Bank sales professional.

Hours of Operation
You can reach Eastern's Business Services Team by calling 1-800-333-8000 during the following hours:

Monday – Friday
8:00 a.m. to 6:00 p.m.