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About Eastern Insurance 

Whether you’re looking for home or auto insurance, commercial insurance to protect your business or employee benefits to attract and retain top-notch talent, we have the service and expertise you need. We’re a subsidiary of Eastern Bank and one of the largest independent insurance agencies in New England.

We’re Here For You – With more than 340 trained professionals and a 24/7 claims and customer service center, we provide industry-specific expertise, direct access to claim status, seamless follow-up with over 45 major insurance companies, and much more.

In Your Backyard – Headquartered in Natick, MA, and with 17 additional locations spanning from Gloucester to Sturbridge to Hyannis, we offer convenience no matter where you live.  Find your closest Eastern Insurance office.

Giving Back to Our Communities – By volunteering our time and donating funds, we show our support for the same local charities and organizations that are important to you.  Through the Eastern Bank Charitable Foundation, we contribute 10% of our profits to benefit these charitable organizations throughout eastern Massachusetts.  Learn more about our charitable giving.

Always Striving for the Best – Among other publications, our business has been recognized by Boston Business Journal, The Banker & Tradesman, and The Boston Globe.  We’ve also been an Accredited Business with the Better Business Bureau since 2001.  View all of our recent achievements.

Founded in 1989, we have grown to become one of the largest independent insurance agencies in New England, with more than 300 dedicated, highly skilled employees ready to serve your personal, commercial and benefits needs.

Growing the business by staying true to our customers
We accomplish this by providing our clients with top-quality products, extraordinary customer service, and exceptional pricing and value.

Committed to doing what’s best for our customers, employees, and communities
At Eastern Insurance, we are devoted to our customers and employees and the communities we serve.  Each year, we contribute 10% of our profits to a charitable trust to benefit local groups and organizations.

A leader in the field
By working directly with more than 45 regional and national insurance companies, we can deliver the right program for you.

Our mission is to be the recognized leader in insurance and benefits services by providing our customers with superior services through continued innovation, competitive pricing, and specialized customer service in the markets in which we choose to compete.