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Electronic Communications Agreement 

Electronic Communications

When you sign up for HomeConnect, you agree to receive all disclosures, notices, and other communications about the HomeConnect services electronically. In addition, you can elect to receive statements, disclosures, and other notices for specific accounts electronically by checking the box for that account on the “Add Online Statement” screen. Statements, disclosures, notices, and other communications that you have agreed to receive electronically (collectively referred to in this section as “Disclosures”) may be sent by email or other electronic means or may be made available on our web site or in Eastern HomeConnect®.

Even if you have consented to receive your Disclosures electronically, you may request paper copies by:

1. Calling 1-800-EASTERN (1-800-327-8376) or by

2. Writing to:

Eastern Bank Online Banking Team
195 Market Street
EP3-02 Lynn, Massachusetts 01901-1508

Fees may be charged for paper copies of certain Disclosures, so please refer to the schedule of Personal Deposit Account Fees. Requesting paper copies of Disclosures does not withdraw your consent to receive subsequent Disclosures electronically. You may withdraw your consent to receive Disclosures electronically at any time, in the manner described below.

(i) Hardware and Software Requirements. You agree that you have an active email account and access to the Internet that satisfies the System and Browser Requirements listed on the HomeConnect Online Banking page of www.easternbank.com to be able to access, retrieve and retain Disclosures we provide electronically. We will give you notice of any change to these requirements if the proposed change will adversely affect your ability to access, retrieve and retain subsequent electronic Disclosures.

(ii) Email address changes. It is your responsibility to ensure the Bank has a current and valid email address on file. You may update your email address via Eastern HomeConnect® by accessing the Customer Service tab, selecting the Change Email Address link and entering your new email address.

(iii) Withdrawal of Consent to Electronic Disclosures. If you agree to receive Disclosures electronically, you can withdraw your consent at any time. There are different procedures for and consequences of withdrawing your consent to receive (a) electronic account statements and disclosures and (b) disclosures relating to the HomeConnect service.

To withdraw your consent to receive account Disclosures electronically, change your Statement Delivery option to Paper for the applicable account(s) via Eastern HomeConnect®, Customer Service tab. Before making this change, you should print or save copies of your electronic statements, which will no longer be available online after you submit your request to change the Statement Delivery option to Paper. Upon changing your Statement Delivery option to Paper, you will begin to receive paper copies of your Statements and Notices in the mail. There are no fees that will apply, or any other consequences to your relationship, for withdrawing your consent and receiving paper copies of your account Disclosures.

You can withdraw your consent to receive electronic Disclosures relating to the HomeConnect service by:

3. Calling 1-800-EASTERN (1-800-327-8376) or by

4. Writing to:

Eastern Bank Online Banking Team
195 Market Street
EP3-02 Lynn, Massachusetts 01901-1508

There are no fees for withdrawing your consent to receive electronic Disclosures for the HomeConnect service. However, the HomeConnect service is not available without electronic Disclosures. Therefore, withdrawing your consent to receive electronic Disclosures for the HomeConnect service will terminate your access to online banking and all HomeConnect services, including online account information, funds transfers, bill payment, eBills, eStatements, Mobile Banking, and Mobile Deposit. Any future dated or recurring Bill Payment transactions scheduled to be made after termination of your HomeConnect service will be cancelled. Any account for which you receive an electronic statement will be changed to provide a paper copy of your statement. For accounts on which you have elected to receive eBills and the payees have stopped sending paper invoices, you should contact the payee directly and request that they resume sending paper statements. You should download and save or print copies of any online statements or eBills before you withdraw consent to receive electronic Disclosures, since these will no longer be available to you online after you terminate the HomeConnect service.