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Customer Service

Umbrella Insurance 

If you want to increase or expand your liability coverage as part of your automobile or homeowners/renters policy, we offer umbrella coverage.

Eastern Insurance offers:

•  A wide range of plans. We represent 25 reputable local and national carriers to offer you the best value and service.

•  24-hour claims reporting service.

•  24-hour customer service through CSR 24*.

•  Walk-in customer service Monday – Friday, 8:30 a.m. – 5:00 p.m., at any of our convenient locations in Massachusetts.


*Our customers can obtain information about their limits or coverage, request a change to their policy and issue some forms over the Internet. Information is available 24/7.

To arrange for a free quote, call 888-668-8000, or to speak with a customer service representative, call 800-333-7234.