Don’t have a web-enabled phone to do your banking? Then we have another solution for you! Text banking is a free and secure way to quickly obtain your account information via text messages on your phone.1 Simply send a text command to look up account balances or recent transactions.
To access your Eastern Bank accounts using text banking, you must be enrolled in Eastern HomeConnect® online banking and mobile banking.
To enroll in mobile banking: Sign in to Eastern HomeConnect® online banking and go to the Customer Service page. Select "Manage Mobile Banking Settings" and follow the on-screen instructions.
|Banking Activity||Text Command||Description|
|Balance||B||Available balances for all accounts linked to your HomeConnect® account.|
|View Transactions||H||Recent transactions by account.|
|Stop Text Banking||S||Cancels all text services.|
|List of Text Commands||C||Provides a list of available text commands.|
|Help||HE||Information on how to contact the bank.|
|For Mobile Web users only|
|Mobile Web Login||L||Receive the web address for the Mobile Browser website.|
|Mobile Web Recovery||R||Receive the web address and new activation code for the Mobile Browser website.|
- Text banking does not require Internet access. Text messages are supported by most mobile carriers, including Verizon Wireless, AT&T, Sprint, T-Mobile®, MetroPCS, Boost, Virgin Mobile, U.S. Cellular®, and others. The mobile carriers are not liable for delayed or undelivered messages. Your mobile carrier’s message and data rates may apply. Message frequency varies based on user activity.