Welcome, Century Bank Customers

Welcome, Century Bank customers

Welcome to Eastern Bank

We're excited for you to join us. Here is what you need to get started.

As of November 13, 2021, Century Bank customers will officially become part of the Eastern Bank community and can begin banking with us. We are committed to being here every step of the way to assist you. Check this web page regularly for the most up-to-date information.

If a question isn't answered here, our Customer Service team is available to assist. Please contact us at 1-800-EASTERN (327-8376).

Eastern Mobile & Online Banking(TM)

Eastern is dedicated to making our customers’ financial lives easier. Our mobile app and online banking experiences offer great features to connect to your accounts 24/7 from anywhere, including from the convenience of your home. 

Our convenient online enrollment and mobile enrollment give you immediate access to your accounts. If you haven't already done so, download our mobile app today to begin mobile enrollment: 

Download on the App Store
Get it on on Google Play

Online and Mobile Banking Agreement

System and Browser Requirements

Frequently Asked Questions

Why is the merger happening?

The merger between Century Bank and Eastern Bank creates the opportunity for two banks with a shared commitment to the communities we serve to come together. Eastern Bank is excited to welcome Century Bank customers to the Eastern Bank community and provide banking services that meet your needs, where and when you need them.

Keeping your information secure is our priority

As a reminder, Eastern Bank will never ask you to send confidential information such as your login ID, password, account number(s) or Social Security Number via email.

Additionally, you should never share this type of sensitive information with anyone via email or other electronic means, whether over the phone, via a mobile app or through social media.

To learn more about how to prevent fraud, visit our Privacy and Security page.

Key Dates

WEDNESDAY, NOVEMBER 10, 2021

  • Century Bank Bill Pay will be unavailable starting in the evening

FRIDAY, NOVEMBER 12, 2021

  • All Century Bank branches will close at normal business hours unless otherwise indicated at the local branch

  • Non-transitioning Century Bank branches and ATMs will close permanently

  • Century Bank "Bank by Phone" automated account information line will close at 5 PM

  • Century Bank ATM or Debit Cards will be deactivated and can no longer be used

  • Activate your new Eastern Bank ATM or Debit MasterCard® and use it for purchases and ATM withdrawals ONLY. Your PIN is the same as your current Century Bank Card PIN.

  • Century Bank Online and Mobile Banking will be unavailable starting at the end of business close and will remain unavailable throughout the weekend

SATURDAY, NOVEMBER 13, 2021

  • You are officially part of the Eastern Bank community and can begin banking with us

  • All Century Bank branches transitioning to Eastern Bank will reopen as Eastern Bank. To find the branch location nearest you, click here

  • Transitioning Century Bank (now Eastern Bank) ATMs will be available for cash withdrawls only. ATM deposits and transfers will remain unavailable until Monday, November 15, 2021.

SUNDAY, NOVEMBER 14, 2021

  • Century Bank (now Eastern Bank) ATMs remain available for cash withdrawls but will be unavailable for deposits or transfers

  • Century Bank Online and Mobile Banking, as well as Bill Pay, will remain unavailable

  • Century Bank "Bank by Phone" automated account information line will remain unavailable 

MONDAY, NOVEMBER 15, 2021

  • Use your Eastern Bank ATM or Debit MasterCard for all functions (including ATM deposits and transfers)

  • Eastern Bank's automated Account Information Line will be available by 7 AM

  • Eastern Mobile & Online BankingTM will be available for you to start using

  • Update any recurring transactions or places you have your card stored with your new Eastern Bank MasterCard number, including your digital wallet

TUESDAY, NOVEMBER 16, 2021

  • Past Century Bank checking and savings transaction history will be available online and will date back to October 1, 2021

 

MasterCard is a registered trademark of MasterCard International