We're Here to Help

 

We have a 200-year commitment to doing good in the community and are here to help people affected by the federal government shutdown.

Customers
If you are a customer affected by the federal government shutdown and need assistance, we have payment assistance programs that are designed to help, including but not limited to payment deferral plans. Call 1-800-EASTERN/327-8376, or visit any of our branch locations. Our team members are available to assist.

Customers and Noncustomers
Our Federal Employee Relief Loan Program is open to customers and noncustomers alike. Terms include a 0% interest loan for the first 3 months. To learn more, call 1-800-EASTERN/327-8376, or visit any of our branch locations.

Small businesses
To our existing small business customers, we are accepting applications, approving and funding loans that do not require approval by the Small Business Administration (SBA) during the shutdown. For new customer SBA required loans, we are accepting applications, providing our approval and lining them up for SBA approval when the Government reopens. Call 1-800-EASTERN/327-8376 or visit us at a branch to discuss your particular situation and how we can help.