Executive Vice President, Consumer Banking Director
Kimberly Dee is Executive Vice President, Consumer Banking Director. In this role, she has direct responsibility for Eastern’s retail, consumer lending and mortgage businesses. She is a highly accomplished retail, customer transformation and business banking executive, and previously spent over 20 years at Citizens Financial Group, where she began her banking career and held roles with increasing responsibility across retail and business banking. In addition to serving as a member of the Executive Leadership Group at Citizens Bank, she was its Head of the Retail Branch Network, where she led the strategic direction of over 1,000 branches and 6,000 financial experts, driving growth in retail, wealth and business banking product offerings and solutions. She was previously Executive Vice President, Customer Transformation Director, where she rolled out a customer interactional model across business lines as well as a digital platform to advance capabilities for colleagues. Ms. Dee earned her Bachelor’s Degree from Boston College Carroll School of Management. She is a former Board Member of Saint Francis House Boston and served for seven years as the Braintree Girls Youth Basketball Divisional Director.