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Vichtcha (Vee) Kong
Assistant Vice President, Relationship Manager
Assistant Vice President, Relationship Manager
Vichtcha (Vee) Kong brings nearly two decades of banking and community development experience to her role as Assistant Vice President, Relationship Manager for Eastern Bank’s Equity Alliance for Business (EAB). Born in a refugee camp in Thailand and raised in Lowell, Massachusetts, Vee’s journey has shaped her deep commitment to supporting underserved communities, especially women, people of color, and LGBTQ+ entrepreneurs.
Vee began her banking career as a college freshman and steadily rose through the ranks at Washington Savings Bank, where she spent almost 20 years serving small businesses and nonprofits. Outside of work, she volunteered with organizations like the Merrimack Valley Food Bank and the Salvation Army, always striving to be a resource for the community she calls home.
As part of the EAB team, Vee is passionate about providing access to capital, financial coaching, and technical support to small business owners who have historically been overlooked. Vee holds a Bachelor’s degree in Business Management from UMass Lowell and continues to advocate for equity and opportunity in every aspect of her work. Open configuration options
What was your first experience with a small business?
My first experience with small businesses came as an Assistant Manager at Washington Savings Bank, where I helped local family-owned businesses navigate the basics of business banking. Many lacked knowledge about setting up accounts, tax IDs, or state registration. I quickly realized they needed more than banking—they needed guidance, coaching and support to grow.
What does the Equity Alliance for Business initiative mean to you?
To me, EAB represents opportunity and empowerment for underserved communities—especially women, people of color and LGBTQ+ entrepreneurs. As a refugee, I understand the challenges of accessing resources and support. This initiative allows me to give back by helping small businesses overcome barriers and thrive.
What excites you about Equity Alliance for Business?
I’m excited to be part of a team that’s truly committed to inclusive growth. In this role, I can help business owners who might otherwise be overlooked in their journeys to access the resources and support they need to succeed. I look forward to growing alongside the entrepreneurs I serve.
What’s a favorite story involving a small business?
Before joining Eastern Bank, I helped two sisters who owned a nail salon in Lawrence, MA buy their first home. As self-employed individuals with limited English, navigating the process was challenging but deeply rewarding. Supporting them in achieving a piece of the American dream reminded me why this work matters.
A small business means to me…
A small business is a source of pride, independence and community impact. It’s about using your talents to build something meaningful, not just for yourself, but for your employees and neighbors. It’s a powerful way to contribute to the place you call home.