Electronic Statements
Electronic Statements
An electronic statement is an electronic version of the paper statement you receive in the mail today. Electronic statements are free and can be viewed in online banking at anytime. All non-retirement checking, statement savings, money market and certificate of deposit accounts are eligible to receive an electronic statement
Electronic statements are:
- Smart. Save you time and space. No more paper statements or rummaging through file cabinets to find what you need.
- Simple. Just click on the “Statements” link in online banking to view your account statements online. We’ll even notify you by email when your statement is ready for viewing.
- Secure. Electronic statements are safer than paper statements since they cannot be lost or stolen and they are available 3 to 4 days sooner than a paper statement.
To sign up for electronic statements, simply sign in to online banking and select the “Manage Statements” tab found on the Settings page.
If you are not currently enrolled in online banking, open the ‘Login’ feature at the top of the page and click ‘Enroll’.
An electronic statement is an electronic version of the paper statement you receive in the mail today. Electronic statements are free and can be viewed in online banking at anytime. All non-retirement checking, statement savings, money market and certificate of deposit accounts are eligible to receive an electronic statement
Electronic statements are:
- Smart. Save you time and space. No more paper statements or rummaging through file cabinets to find what you need.
- Simple. Just click on the “Statements” link in online banking to view your account statements online. We’ll even notify you by email when your statement is ready for viewing.
- Secure. Electronic statements are safer than paper statements since they cannot be lost or stolen and they are available 3 to 4 days sooner than a paper statement.
To sign up for electronic statements, simply sign in to online banking and select the “Manage Statements” tab found on the Settings page.
If you are not currently enrolled in online banking, open the ‘Login’ feature at the top of the page and click ‘Enroll’.
Electronic Statements FAQs
Electronic Statements FAQs
You need to be enrolled in online banking to receive electronic statements. Sign in to online banking and click the “Manage Statements” tab on the Settings page. To receive an electronic statement for an account, simply change its Statement Delivery Method to ‘Online’.
Any non-retirement checking, statement savings, money market or certificate of deposit account is eligible to receive an electronic statement.
Yes. Each user of a joint account must enroll in electronic statements in order to view the account statement in online banking.
Yes. You may opt-out of electronic statements at any time. You may want to print or save a copy of your electronic statements prior to making this change because you will no longer be able to view previous copies of your electronic statement once you change the statement delivery method back to paper.
You are able to view 7 years of account statements in online banking.
Yes. An electronic statement is an exact replica of your paper statements. Any statement insert will be included as an attachment to your electronic statement.
You will receive an email from Eastern Bank informing you that your statement is available to view. After changing your statement delivery method to online, if you do not receive emails notifying you that your statement is available, please check your spam folder. If necessary, indicate that the email is ‘not spam’ or is a ‘safe sender’.
Also, please make sure your email address in online banking is current. To check your email address, sign in to online banking and go to the Settings page. Your email address is displayed in the ‘Profile’ tab.
No. Once you enroll in electronic statements, you will no longer receive a paper statement for that account.
If you need a paper copy of your statement, you can print a copy from online banking or you may contact us at 1-800-EASTERN (327-8376) to request a printed copy. There may be a charge for a statement copy request. Please refer to the Personal Deposit Account Fee Schedule.
Yes. You can save a copy of your statement to your personal computer.