General Banking FAQ's

How do I change my mailing address?

You can contact a representative at 1-800-EASTERN to change the address on all accounts except for Equity loans, lines or personal lines of credit.  In order to request a change of address on such an account you will need to step into a branch or mail a written request to:

Eastern Bank
Attn: Loan Operations
PO Box 391 BCK301
Lynn, MA  01903-0491


Can I make a deposit by mail?

Yes, you can mail your deposit to:

Attn: Mail Teller
Eastern Bank
PO Box 843340
Boston, MA 02284-3340


What address should I mail my loan payments to?

You can mail your loan payment to:

Eastern Bank
PO Box 843350
Boston, MA 02284-3350


How do I activate my debit card?

You can activate your card at any POS or ATM (a transaction that requires you to enter your PIN number to complete.) or you can call 1-866-392-9952.


Where can I find the routing transit number for my checking account?

Your routing transit number is the 9-digit number located in the bottom left corner of your check.  The number located to the right of your routing transit number is your account number, followed by the check serial number.


What is the routing transit number for Eastern Bank?



Other FAQs you may be looking for:

Online Account Opening FAQs

Electronic Statement FAQs

Online Banking FAQs