Personal - Telephone Banking

At Eastern Bank, you’re never far away from your finances – no matter where you are. With our telephone banking service, you can connect with your money 24/7 from any touch-tone phone, plus speak with a local, knowledgeable representative to get personal assistance.

24 Hour Service

With a simple phone call to 1-800-EASTERN (327-8376), you can access our Account Information Line, where you can:

• Obtain account balance and interest paid information.

• Review your last 10 deposits and checks cleared (within a 90-day period).

• Search for a particular check (within a 90-day period).

• Transfer funds between linked Eastern Bank accounts.

• Review loan information, such as payoff amount, year-to-date interest paid, and next payment date and amount.

• Make loan payments from an Eastern Bank account.

• Report a lost or stolen ATM or debit card.

• Find Eastern Bank branch locations and hours of operation.

  1. Eastern Bank is the first bank in North America to bring you this innovative service – powered by Nuance, a world leader in speech software.  It's one more way we put you first.