If you are unsure about where to log in for the first time, please check the email we sent you, as it indicates which online banking option you should select.
Additionally, we have included a quick reference chart below that includes the most common scenarios.
| If you... | You'll likely use | Still have questions? |
|---|---|---|
• Are an individual using personal accounts • Are a business owner with single user access, single TIN | Personal Banking | Call us at 1-800-530-6988 |
• Are a business owner with 5 or more accounts and /or have multiple users accessing online banking • Were contacted by an onboarding specialist | Eastern Small Business | Call us at 1-617-520-5555 |
• Are permitted, or the company is permitted to use features like ACH, Wires, Positive Pay in online banking • Were contacted by an onboarding specialist | Eastern Treasury - Cash Management | Call us at 1-781-261-2020 |