Online & Mobile Technical Requirements

Online Banking Requirements

New versions of browsers generally offer improvements in security and performance. Therefore, to ensure the security of your account information and the proper functioning of all online banking features, Eastern Bank recommends using one of the supported browsers listed below.

Internet Explorer Safari Firefox Chrome
Edge, 11 11, 10 57, 56 60, 59

Viewing Online Statements
Below are the PDF viewers that are recommended for viewing online statements.

  • Adobe Reader XI
  • Apple Preview
  • Google Chrome’s Built-in PDF Viewer
  • Mozilla Firefox’s Built-in PDF Viewer

Mobile Banking Requirements

Below are supported mobile operating systems for the Eastern Bank mobile banking apps.

Apple iOS

Android Mobile OS

10 and above

64-bit devices only

7 and above