Understanding Overdrafts

An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We use your available balance to determine whether you have enough money in your account to pay an item when it is presented for payment. If your available balance is insufficient to pay an item when it is processed and posted in the order set forth in the Personal Deposit Account Agreement, we may, in our sole discretion, pay the item (creating an overdraft) or return the item unpaid (NSF). If you overdraw your account, you must immediately pay all fees, overdrafts and other amounts you owe us.   

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Avoiding Overdrafts and Fees

You can avoid fees for overdrafts by making sure you always maintain a sufficient available balance* to cover all of your transactions. Your available balance may change during the course of a day as debit transactions and deposits are made. You can actively monitor your account, check your available balance, and track your spending with these tools:

• Use our mobile app or online banking

• Use any Eastern Bank ATM

• Call us 24/7 at 1-800-EASTERN (327-8376)

• Sign up for Debit Alerts in online banking

*The available balance we disclose to you may not include all of your transactions, such as checks you have written that have not yet cleared or upcoming automatic payments. It is your responsibility to keep track of your available balance as you conduct transactions in order to avoid overdrafts and fees. Click herefor more information.