At Eastern Bank, we always want to know what more we can do for you. In our Customer Service Center, you can find helpful tools and information, including frequently asked questions, forms and helpful calculators. Of course, you’re always welcome to call us or drop by your nearest branch to speak with a customer service representative. Whatever you choose, we’ll be right here for you.
Contact Us
Banking
Customer Service Center:
1-800-EASTERN (327-8376)
Eastern Bank's automated Account Information Line gives you access to a host of banking information and features 24 hours a day, 7 days a week.
Phone Hours
Monday-Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM
Write to Us
Eastern Bank Customer Service Center – EDG2-02 P.O. Box 4071 Wakefield, MA 01880-5371
Business Services Team:
1-800-333-8000
For help with your more complex business banking needs, Eastern has a Business Services Team staffed by experienced customer service professionals that specialize in servicing the needs of our business clients.
Business Services Team Phone Hours
1-800-333-8000
Monday-Friday: 8:00 AM - 6:00 PM
Wealth Management
Client Service Center:
866-602-1522
Phone Hours
Monday - Friday: 8:00 AM - 5:00 PM
Cambridge Trust Wealth Management
Boston Headquarters 125 High Street Suite 901 Boston, MA 02110
Wealth Management and Private Banking services are available at all Eastern Bank locations by appointment only. Visit Eastern Bank locations to find a branch near you. For Cambridge Trust Wealth Management only locations and hours click here.
Cambridge Trust Private Banking
Boston Headquarters 125 High Street Suite 901 Boston, MA 02110
