Executive Vice President and Senior Operations Director
A native of Lowell, Massachusetts, Martha A. Dean has worked in operations at various Massachusetts banking institutions for more than 35 years. Her broad experience includes managing deposit operations, electronic services, loan operations, loan processing, compliance, internal audit, technology, information security and operational risk. She joined Eastern in 2014 as Senior Vice President of Operational Risk Management and in 2018, was promoted to Senior Vice President of Operations, and in 2021 to Executive Vice President of Operations. Her prior experience includes: Chief Operations and Risk Officer at Centreville Savings Bank; Chief Operating Officer at Grafton Suburban Credit Union; Chief Operations Officer and CIO at Wainwright Bank; and Chief Operations Officer at Commonwealth National Bank, a de novo bank. She is a Board Member of Operation ABLE.