First Time LogIn Instructions

Important Information for our Bill Payment, Quickbooks and Quicken customers

 

How to Access Your Bill Payment Service

Already using the Bill Payment service? Follow these simple steps to access Bill Payment:

Eastern Business Banking Customers

Please note that the link to your Bill Payment Service is in a different location than OfficeConnect. Follow the steps below to find the Bill Payment link or click here to access a resource guide.

Do not use the Bill Payment Enrollment widget if you already use the service in OfficeConnect.

  • Go to the Accounts workspace
  • From the Other Services widget, click Bill Payment

Eastern Treasury Customers

  • Go to the Payments & Transfers workspace
  • Click Bill Payment

Eastern Business Banking Training Videos

 

Register for a Trainer-led Webinar

Introduction to Eastern Business Banking™

If you’ve viewed our training videos but want a deeper dive, sign up for a live group webinar with Q&A at the end.

Introduction to Eastern Treasury™

If you’ve viewed our training videos but want a deeper dive, sign up for a live group webinar with Q&A at the end.

Learn More About Eastern Business Banking™

ACH Collections

Learn how to manage ACH collections in Eastern Business Banking

ACH Payments

Learn how to manage ACH payments in Eastern Business Banking

Navigation

Learn how to navigate the new Eastern Business Banking platform.

Managing Payees

Learn how to add, modify and delete payees in Eastern Business Banking.

Payroll

Learn how to manage payroll in Eastern Business Banking.

Expense Reimbursements

Learn how to manage employee expense reimbursements in Eastern Business Banking

Tax Payments

Learn how to manage tax payments in Eastern Business Banking.

Wires

Learn how to manage wire payments in Eastern Business Banking

Child Support Payments

Learn how to format and send your child support payments.

Connect to QuickBooks and Quicken

Important Actions for QuickBooks/Quicken Users  

If you are already using QuickBooks or Quicken with your Eastern Bank accounts, modifications to your settings will be needed to ensure a smooth data transition.

Please choose the appropriate instructions for your program and follow carefully to ensure your online banking connectivity functions properly.

* Eastern Bank recommends using the current release of QuickBooks or one of its two previous versions. Earlier versions may not be supported. Minimum systems requirements are defined by the manufacturer for the product version you own.

Learn More About Eastern Treasury™

Navigation

Learn how to navigate our new online banking, Eastern Treasury. 

ACH Payments

Learn about managing ACH Payments in Eastern Treasury.

Balance & Transaction Reporting

Learn about balance & transaction reporting in Eastern Treasury.

User Maintenance

Learn how to create and manage users & permissions in Eastern Treasury.

Transfer Management

Learn how to manage transfers in Eastern Treasury.

Payment Detail Reporting

Learn how to create payment detail reports in Eastern Treasury.

Wires

Learn how to manage wire payments in Eastern Treasury.

Scheduling Payments

Learn how to schedule a payment in Eastern Treasury.