Eastern Bank offers several products and services that allow you to easily and conveniently perform financial transactions electronically. Electronic transactions can be made through the internet (such as through Online or Mobile Banking) or at an Automated Teller Machine (ATM) or Point-of-Sale (POS) terminal. See the information regarding “Protected Transfers.”
Electronic funds transfers to or from a consumer account are protected under the federal Electronic Fund Transfer Act and Regulation E and, for accounts governed by Massachusetts law, by comparable provisions of state law. These protections do not apply to electronic funds transfers to or from business accounts.
MasterCard is a registered trademark of MasterCard International Incorporated.
Emails from Eastern Bank
We will never ask you to send confidential information to us via email, such as your logon ID, password, account numbers, or Social Security number. If you receive any such request, DO NOT respond to it. Please notify us immediately at 1-800-EASTERN (327-8376). However, in order to establish or maintain financial services offered by Eastern Bank, we may request confidential information through secure contact forms or protected online applications. We will safeguard any information you share with us using security measures that comply with federal law to ensure protections against unauthorized access.